President & Chief Executive Officer

Shannon Chevier co-founded IMSWorkX, Inc in Rochester, NY after seeing a shift in the customer base of telecommunications.  With over 20 years of experience in software development and management in a variety of fields, Shannon’s career started to center on the telecommunications market in 1999 when she joined PT (Performance Technologies, Inc).  While there, she played a vital role in working with customers to rapidly develop and deliver products and applications into the traditional switched networks.

More recent experience with SIP based products and technology led Shannon to understand that the next generation network infrastructure is very similar to her past experience and at the same time vastly different.  Today’s VoIP/VoLTE/IMS applications and services need to meet demand far more rapidly than ever before into a subscriber base that has unlimited wants and desires.  This is the problem set IMSWorkX was created to solve.

Vice President of Global Sales Operations

Keith Abbott co-founded IMSWorkX, Inc. in Rochester, NY to fulfill the emerging need for advanced, robust and scalable service delivery platforms and applications for the new generation of IP centric networks.

With over 25 years of experience gained in companies specializing in telecoms architectures and technologies, Keith has held senior technical, sales, and marketing roles with Dimension Data, PT (Performance Technologies), and Mapletree Networks working closely with decision makers and technical leads to realize commercially viable NGN solutions.

Notably whilst with Tricom Group Keith introduced the first VoIP enterprise products to the European market in 1992. Keith has been instrumental in a number of company mergers and acquisitions and in this respect has also worked in a consultative role for third party companies.

Keith holds a BSc degree in Physics from Imperial College of Science and Technology, University of London and has been recognized as an Associate of the Royal College of Science.